If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.

PURPOSE:

Responsible for the installation, configuration, and repair, of desktop/laptop workstations in an internal and external user environment. Facilitate Help Desk operations to ensure service levels are met or exceeded. Train internal customers for the most efficient use of the company hardware and software. Provide high level of technical trouble shooting and problem solving to include all areas of the operational systems and network.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Installs\repair\configure desktop computers, laptop computers, all bar code related equipment including, scanners, printers, and handheld computers and peripheral equipment.

• Install\repair\configure specialized software applications as required by user base.

• Takes Help Desk tickets to ensure service levels are met or exceeded. Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, LAN/WAN and other computer-related technologies.

• Learn current ERP system in time to assist in writing reports\powerBI dashboards

• Assists and provides backup support for Network Administrator as needed.

• Maintain logs of equipment. Recycle outdated equipment in a manner that is compliant with our environmental policy.

• Additional duties as required

EDUCATION/EXPERIENCE:

• Associates Degree or working towards degree in CIS\Computer Science or experience with demonstrated technical ability to diagnose problems, maintains, repair, install and configure PC hardware and software.

• Demonstrates knowledge of PCs, LAN\WAN, printers, telecommunications, RF, Wireless and related interconnectivity.

• Demonstrated knowledge of Microsoft Windows. PC applications, and database management.

• Demonstrated technical ability to install and configure Windows software.

• Demonstrated ability to work independently or with outside vendors to facilitate the operation of multiple online computer systems located locally or remotely.

REQUIRED SKILLS:

• Demonstrated commitment to continuous quality improvement.

• Demonstrated ability to work well in a team environment, thinks independently, anticipates, and prevents problems

• Mechanical aptitude and mental/physical/visual acuity, ability to do long-term repetitive work, excellent analytical and interpersonal skills, and ability to operate computers and use a variety of power and hand tools.

• Demonstrated ability to handle multiple projects and bring to conclusion.

• Employs effective written and verbal communication skills.

• Persons occupying this position will be expected to sign an Employee Inventions and Proprietary Information agreement.

*PHYSICAL REQUIREMENTS:

• While performing duties of the job, employee is required to move around; use hands to handle objects, tools, or controls; reach with hands and arms; talk and hear

• Employee will occasionally lift and/or move up to 50 pounds

• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

*WORK ENVIRONMENT:

• Office & Manufacturing environment

*As required by the Americans Disabilities Act (ADA)

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

Job Family: Information Technology

Business Unit: Airtech