IDEX Application Engineer (Rochester, NY) in Rochester, New York

Location:

2883 Brighton-Henrietta TL Rd

Rochester, New York, 14623

United States

Business Unit: Pulsafeeder EPO

Title: Application Engineer (Rochester, NY)

Function: Engineering

Description:

BUSINESS UNIT:

Pulsafeeder Engineered Products

JOB TITLE:

Application Engineer

LOCATION:

Rochester, NY

REPORTS TO:

Business Line Director

ITAR/EAR CRITERIA:

This position requires lawful access to ITAR/EAR controlled information.

All employees to be considered for this role will need to meet full United

States residency standards (all candidates must maintain current

citizenship/permanent residency status to work for IDEX Corporation in the

United States).

POSITION SUMMARY:

Work with sales channel partners and end customers to understand

application details and process specifications and help identify the

appropriate product configuration(s). Collaborate with end customers and

engineering firms to define written project specifications. Serve as the

primary Project Manager for projects that require documentation submittals

and responses. Work closely with team members to identify process gaps and

work to optimize internal processes in a way that provides better customer

service.

SCOPE OF ROLE:

  • Form close working relationships with key strategic customers anddistributors

  • Offer pre and post-sales technical support for internal and externalcustomers

  • Provide support to customers and sales channel by helping solve arduousproblems

  • Research past orders and determines appropriate replacement parts orpumps and/or appropriate alternative solutions to achieve the desiredresult

  • Supply a technical interface between the commercial and manufacturingfunctions

  • Using an understanding of material properties, pump principals,hydraulic engineering practices, provide technical proposals andengineered solutions to meet customer specifications

  • Assist the marketing function by providing technical information anddata relating to strategic markets

  • Deliver technical presentations, generic and specialized trainingcourses in metering pump technology and advice to internal and externalaudiences

Qualifications:

EDUCATION & OTHER COMPETENCIES:

  • Baccalaureate degree or a combination of relevant work experience andknowledge required; baccalaureate degree in Mechanical or ChemicalEngineering preferred

  • A team player with the ability to enable changes in business processand the ability to work cooperatively with all levels of theorganization.

  • Capability to read detailed specifications, select appropriateproducts, and determine the product or commercial exceptions torequirements

  • Excellent written and communication skills including sales proposaldevelopment

  • Exceptional analytical and problem-solving skills

  • Fluency in English is required

  • General ability towards manufacturing business systems

  • Product and market knowledge related to industrial pumps and controlsystems, flow measurement technologies, and process instrumentation

  • The propensity to work in a fast-paced environment while managing adiverse set of work activities

  • Strong interpersonal, organizational, and customer service skills

  • Willingness to travel up to 10% is required

SKILLS & ABILITIES:

  • Minimum of 2-5 years previous experience in an Application Engineeringor Technical Sales role

  • Knowledge of Microsoft Office applications required

  • International experiences are highly desired

  • Experience with industrial distribution highly desired

SAFETY, PHYSICAL AND ENVIRONMENTAL:

  • At least 75% of the time will be spent sitting or standing at a desk inan office environment

  • Some lifting required (but not exceeding 25 pounds)

BUSINESS UNIT OVERVIEW (PULSAFEEDER EPO):

For over 70 years, Pulsafeeder Engineered Products continues to be a leader

in diaphragm and dosing pump technologies. With experience in various

chemical injection applications, Pulsafeeder pumps and systems are

manufactured to serve the unique requirements of our global customer base.

We understand that each chemical has its own unique set of challenges that

must be taken into consideration. With decades of experience, Pulsafeeder

offers pumping technologies that meet and exceed industry requirements for

safety, reliability, and precise control. Our pumps are known for their

rugged construction, and dependable and repeatable performance in demanding

environments. Pulsafeeder’s culture of quality and manufacturing excellence

is reflected in our Certification to ISO 9001 and ISO 14001 standards.

CORPORATE OVERVIEW (IDEX):

IDEX Corporation is a leading manufacturer of diversified products in

industries ranging across health, science, safety, fire, and fluidics.

Operating in 24 countries, IDEX is an innovative and rapidly growing

company, focused on delivering excellence through diverse, winning teams.

With a strong reputation for providing career growth opportunities, IDEX is

a lean, non-bureaucratic and high performing environment. We’re a global

provider of applied solutions serving a variety of markets. These include

life science and medical technologies, process industry and infrastructure

related applications, industrial/municipal fire, and rescue - to name just

a few.

ATTENTION APPLICANTS:

If you are an individual with a disability and require a reasonable

accommodation to complete any part of the application process, please let

us know. Likewise, if you are limited in the ability to access or use this

online application process and need an alternative method for applying, we

will determine an alternate way for you to apply. Please contact our Talent

Acquisition Team at careers@idexcorp.com .

Pulsafeeder EPO is an Equal Opportunity Employer committed to workforcediversity

IDEX is an equal opportunity employer Minorities/Females/Protected Veterans/Disabled

REQ ID: 1833