IDEX IT Systems Administrator in Middleboro, Massachusetts
If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.
IDEX Health & Science LLC
IT Systems Administrator
IT Operations Manager
IDEX HEALTH & SCIENCE, LLC
IDEX Health & Science is the global leader in life science fluidics, microfluidics, and optics, offering a three-fold advantage to customers by bringing optofluidic paths to life with strategic partnerships, solutions, and expertise. As one of the few companies in the world with component, sub-system, and application level experts, IDEX Health & Science helps instrument developers solve the most demanding fluidic and optical challenges in a wide array of applications. With over 1,200 employees around the world, we believe partnership will change the way the world innovates, leading to new technologies that improve our health, protect our planet, and enrich our lives. For more information visit: www.idex-hs.com
FLUIDICS AND MICROFLUIDICS TEAMS
Our fluidics team is located across Oak Harbor, WA, Rohnert Park, CA, Bristol, CT, and Middleboro, MA. At IDEX Health & Science, we don’t just build components; we also create innovative solutions that maximize performance and enable complete optimization of the fluidic pathway. Product lines include: Column Hardware, Degassers, Fluidic Connections, Manifolds, Pumps, Pump Components, Sensors, RI Detectors, and Valves.
Our microfluidics team is located in Wallingford, CT, and Zweibrücken, Germany. As the number one provider of microfluidic consumables across the globe, we are ready to help you solve the next big thing with the broadest portfolio of capabilities. Product lines include: Microfluidic Consumables, Sample-to-Answer Solutions, Supporting Labware.
ABOUT IDEX CORPORATION
IDEX Corporation, based in Northbrook, Illinois (suburb of Chicago), is a $2.2 billion engineered solutions company. The company operates globally across a variety of markets, including: Agriculture, Analytical Instrumentation, Food and Beverage, Chemical Processing, Clinical Diagnostics, Custom Precision Dispensing, Fire & Rescue, Fuels & Energy, Medical, Sanitary, Semiconductor and Water.
These businesses comprise a strong platform for growth at IDEX. Chairman & CEO, Eric Ashleman, is committed to strategic (organic and acquisitive) growth across the business. With a strong balance sheet, IDEX is in a very good position to make strategic acquisitions going forward. At the same time, IDEX is committed to finding value and has no interest in overpriced acquisitions for the sake of top line growth alone. As the company continues to evolve and grow, it will be an exciting and rewarding environment for the strategic, results-oriented and emotionally intelligent business leader.
SCOPE OF THE ROLE
IT Systems Administrator is responsible to provide reliable technical and users support for servers, some network, personal computer hardware, and software applications.
KNOWLEDGE, SKILLS & REQUIRED ABILITIES
Provide Customer Service for end-user IT needs throughout Organization (local and remote)
Organizes and control all computer operation activities including documentation
Responsible for the installation and maintenance of the company’s IT assets
Responsible for the maintenance of the telephone and voicemail systems.
Support end-user computing devices including desktops, laptops, printers and mobility devices
Troubleshoot and resolve day-to-day personal computer issues
Provide JDE tier 1 user assistance and user set-up
Provide for daily backup and emergency restoration of network disk drives
Perform software patching in coordination with Corporate based resources
Participate in development of computer applications training
Database and application development and maintenance
Work closely with security officer to meet audit and compliance requirements
Assist with user network administration tasks
Manage ad hoc IT projects as needed.
Perform other duties as required.
Associate degree in computer science, IT, or related area.
3+ years of experience; or equivalent combination of education and experience.
Proven track record in supporting a multi-user environment
Certifications in one or more of the following are desired: Microsoft, Dell, Cisco
Strong customer service skills with a focus on delivering the best outcome for the business and customers
Excellent written communication skills, with an ability to produce and maintain technical documentation
Strong verbal communication skills, with an ability to communicate highly technical information to non-technical audiences
Good attention to detail and ability to multi-task, work on multiple service tickets & projects concurrently in high-paced environment to meet or exceed customer expectations
Good troubleshooting skills and ability to problem solve using analytical skills, technical expertise and research.
This position periodically requires being on-call outside of normal business hours to support service issues and emergency or maintenance tasks
Ability to work independently and with a team
Working knowledge of Hyper-V servers (SAN and Hosts)
Working knowledge of operating systems (Windows 2000/XP/7/8)
Working knowledge of other software packages including (MS Office, VPN, CAD Applications…etc.)
Working knowledge of Intel-based PC’s and Servers (Dell preferred)
Working knowledge of local and network printer/copier support, configuration and installation
Experience creating end-user documentation and providing IT training
Ability to lift 25 lbs.
The information on this job description has been designed to indicate the general nature and level of work performed by employees within this role at the Middleboro facility of IDEX Health & Science. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
IDEX Health & Science LLC., a Unit of IDEX Corporation is an Equal Opportunity Employer committed to workforce diversity.
Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).
IDEX (NYSE: IEX) is a company that has undoubtedly touched your life in some way. In fact, IDEX businesses make thousands of products that are mission-critical components in everyday activities. Chances are the car you’re driving has a BAND-IT® clamp holding your side airbag safely in place. If you were ever in a car accident, a Hurst Jaws of Life® rescue tool may have saved your life. If you or a family member is battling cancer, your doctor may have tested your DNA in a quest to find the best targeted medicine for you. It’s likely your DNA test was run on equipment that contains components made by our growing IDEX Health & Science team.